AI is changing how SMBs operate: What leaders need to rethink about security

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AI is no longer a future topic. It is already changing how SMBs operate, make decisions, serve customers, and depend on digital services. For business leaders, this creates real opportunities, but it also changes what cybersecurity needs to mean. Protecting a business is no longer only about protecting systems. It is about protecting trust, reputation, data, employees, and continuity. As AI makes both business operations and cyber threats faster and more convincing, from phishing to fraud to impersonation, SMB leaders need to rethink how they prepare, respond, and build resilience. This session brings together perspectives from business and security leadership to explore what is changing, what is at stake, and what practical steps leaders can take without adding unnecessary complexity.

About Abhishek Ramavat
Abhishek is an accomplished business leader with over two decades of experience in global markets. He is also a Cloud and Cybersecurity practitioner with 20 years of hands-on and management experience in implementing, building, and leading solutions that span application, cloud, and network security. Abhishek possesses deep domain and market knowledge in various fields of Cybersecurity, including GRC, Identity, IoT, and Cloud.

Throughout his career, Abhishek have held several technology, business, and leadership positions in organizations such as HCLTech and EY.

Beyond his professional achievements, Abhishek is deeply invested in promoting sustainable business practices and supporting the startup ecosystem. His hands-on approach allows to actively contribute to the success of organizations and individuals.

About Heidi Gjelten
Heidi is a Senior Security Advisor at Sikkerhetsledelse AS with more than 20 years of experience in security, intelligence, and leadership from the Norwegian Armed Forces, the Police Service, and the Norwegian Police Security Service (PST).

She specializes in threat assessments, security management, and organizational resilience. Heidi works closely with businesses and critical sectors to help leaders understand evolving threats, make informed decisions, and build resilience in an era where AI is rapidly changing both opportunities and risks.

About Elisabet Haugsbø
Elisabet has served as President of Tekna since 2023 and was re-elected in 2025. The youngest president in the organization’s history, she represents professionals in technology, engineering, and the natural sciences. Alongside her presidency, she runs a cybersecurity consultancy and has held senior roles in digital security, data, and ethical hacking.

A recognized technology expert and frequent media commentator, Haugsbø is a leading voice on cybersecurity, digital privacy, workplace equality, and the future of work. She is also a strong advocate for innovation, skills development, and the Norwegian labour model, emphasizing collaboration between employers and employees.

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• smbnorge.no/arendalsuka-ai-is-changing-how-smbs-operate-what-leaders-need-to-rethink-about-security/

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